Customer Success Stories

T400 Desktop Thermal Printer

The premier printer for desktop applications that require a compact, affordable and reliable barcode printer.

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The T400 is the premier printer for applications that require a compact, affordable and reliable barcode printer.

The T400 offers affordable performance in a compact design.  With eight times more memory than its nearest competitor, plus a large range of standard and optional communication choices, the T400 is ready to keep up with your technology.


Intuitive and compact design that enables easy media loading

Versatile performance for a variety of applications like nursing stations, patient wristbands, point of sale, shelf labeling, pick tickets, and more Increased uptime with capability to hold large 5” diameter media roll

Affordable Performance

8 x more memory than competitive printers in its class Multiple connectivity options with standard with Ethernet, USB, RS232 (std) Optional WiFi 802.11  a/b/g/ defends against malicious breaches with comprehensive WiFi security protocol suite

Reliable Operation

Durable clamshell construction to meet the needs of the busiest desktop environment

Proven design for long term reliability


  • 32-bit RISC high performance processor
  • Double wall clamshell construction
  • Direct printing
  • Available in 203 DPI and 300 DPI
  • 64 MB SDRAM / 128 MB Flash Memory
  • 4” model configuration


  • Max Print Speed: 6 IPS @ 203 DPI / 4 IPS @ 300 DPI
  • Print Method: Direct
  • Resolution: 203 DPI or 300 DPI
  • Max. Print Width: 4.1” (104mm)/6.6” (168mm)/8.5” (216mm)
  • Printer Memory: 512MB RAM / 128MB Flash


  • Media Applications: Product marking, point of sale, retail, small office, shipping labels, and other labeling and tag application
  • Min. Media Width: (4”) 0.7 (19mm)
  • Max. Media Width: 4.5” (114.3mm)
  • Min. Media Length: 0.25” / 1.0” (Continuous/Tear-Off)
  • Max. Media Length: 90” (2,286 mm)
  • Media Thickness: 2.16 mil(.055mm) to 7.48 mil(.19mm)
  • Media Roll Core Diameter: 1.0” (25.4mm)
  • Max. Media Roll Diameter: 5.0” (127mm)
  • Media Sensing: Transmissive gap sensor, black mark reflective sensor, head open sensor
  • Media Type: Continuous, black mark, fan-fold, notched (outside wound)


  • Standard: Continuous, Tear-Off Strip
  • Options: Peel-Off, Cut


  • Width: 7” (177.8mm)
  • Height: 6.5”(165mm)
  • Depth: 7.6” (193mm)
  • Printer Weight: 4.32lbs (1.96kg)
  • Shipping Weight: 5.8 lbs (2.63kg)


  • Printer Languages: EPL, ZPL, ZPL2


  • Standard Interface I/O: Serial RS232, USB 2.0 , and Ethernet 10/100Base T
  • Optional Interface I/O: WiFi, 802.11a/b/g/n (US only)
  • WiFi Security Protocol: WEP 40/128bit, WPA Personal (PSK), WPA2 Personal (PSK) and Enterprise (AES CCMP) EAP-TLS, EAP-TTLs, PEAPv0/MS-CHAPv2, PEAPv1 EAP-MD5


  • Operating Temperature: 40 to 104 °F (5 to 40 °C)
  • Operating Humidity: 20 – 85% Non-Condensing
  • Storage Temperature: -40 to 140 °F (-40 to 60 °C)
  • Storage Humidity: 10 – 90% Non-Condensing


  • Line Input: Auto Range AC 100-240V, 50-60Hz
  • Printer Output: DC 24V, 2.5A, 60W


  • Emissions: FCC, CE, CCC
  • Safety: cTUVus, CE
  • Environmental: RoHS, WEEE, ENERGY STAR®
  • Radios (WiFi): FCC others based on market need


  • 1D Barcodes: Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, RSS-Stacked, GS1 DataBar, Code 11, China Post
  • 2D Barcodes: RSS-Stacked, GS1 DataBar, Code 11, China Post PDF-417, Maxicode, DataMatrix, QR code, Aztec, MicroPDF-417


  • Internal Fonts: 8 alpha-numeric bitmap font Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font
  • Font and barcode rotation: 0, 90, 180, 270 degree


  • WiFi 802.11 a/b/g/n (US only) includes Real Time Clock
  • Peel & Present
  • Cutter



Thermal Barcode Media

The best printing solution is achieved when the printer, ribbon, and media are matched to the application requirements. The use of Genuine Printronix Thermal Media will ensure image quality, consistent bar code or RFID tag performance, and optimum application output required for today’s production environments.

Thermal Transfer Ribbons

Genuine Printronix Thermal Transfer Ribbons used in a thermal or RFID printer are a critical element of the printing system. It’s design, specification and selection are of the utmost importance in maintaining the integrity of the printer and the application. Printronix, with its years of experience in the design of printers and their applications, promises that you will receive the exact material required to maximize the performance of your Printronix printer.


Printronix Printheads are engineered to optimize performance of your Printronix printer. Designed to be end-user replaceable; our easy to install printheads ensures a quick replacement, reducing downtime and minimizing operating costs. Available in 203 & 300 dpi options for 4″ and 6″ formats. Use genuine Printronix Thermal Media to double your Printhead warranty.

Cleaning Supplies

Printronix offers a complete line of cleaning supplies to keep your printer operating at maximum efficiency. Cleaning supplies include cleaning cards, swabs, pens and wipes.


The T400 printer comes standard with Serial RS232, USB 2.0 and Ethernet 10/100 Base T. It can also be ordered with the following communication Interfaces:

– WiFi (802.11a/b/g/n) is compatible with PrintNet Enterprise. It can be can be factory installed or installed in the field by an authorized service representative.


Cutter can be ordered factory installed or the option can be installed by an authorized service representative at a later date. Once installed, the printer can be configured to automatically cut media after each or a specified number of labels is printed.

Peel & Present

Peel & Present may be ordered factory installed, or the option can be installed by an authorized service representative at a later date. Once installed, the printer can be configured to automatically peel and present each label.

How is the T400 positioned within the Printronix Auto ID thermal printer portfolio?

The T400 is the first desktop printer introduced by Printronix Auto ID. It is intended to provide an enterprise level solution to the growing desktop market.

What sets the T400 apart from other desktop thermal barcode printers in the market?

The T400 is the premier printer for desktop applications that require a compact, affordable and reliable barcode printer. It was designed to meet the increasing demand from large companies for a higher level of performance out of a desktop printer.

  • Affordable Performance: Outperforms the competition at 6 inches per second, increased memory, printer flexibility, and competitively priced.
  • Ease-of-Use: Compact design, intuitive operation and easy loading 5 inch diameter roll, makes the T400 one of the easiest & productive desktop printers in the market.
  • Reliable Operation: Double wall clam shell construction is intended to handle busy environments that are often encountered in desktop applications

What are the primary target user environments for the T400?

There are a wide variety of applications and markets for desktop printers. However, the T400 was primarily intended for larger opportunities in the following applications:

  • Medical & Pharmaceutical: Nursing Stations, Pharmaceutical labelling & administration, patient wristbands
  • Shipping & Receiving: Light duty labelling, Pick Tickets, On-demand printing
  • Retail: Shelf labelling, Front office, Point-of-Sale

What options are available with the T400?

The T400 is available in 203 or 300 DPI resolution. The printer comes standard with Ethernet, USB Client, Serial communication interfaces. An option for WiFi (802.11 a/b/g/n), and Real Time Clock (RTC) will be available in the near future.

In addition, the printer can be configured with a peeler or cutter. These options are also available as Field Option Kits.

How do I configure the T400?

The T400 is a very simple and intuitive printer to setup and configure. Please refer to the User’s Manual for detailed installation instructions. If you prefer, you can view our “How-to Videos” for additional information on the following T400 topics:

  1. Configuring the T400
  2. T400 media and cleaning
  3. T400 Self print test

Please visit the Printronix Auto ID website in the Support section, to access the” T400 How To videos”.

Does Printronix offer media options for the T400?

Yes, Printronix Auto ID offers a portfolio of media that will optimize the print quality and productivity of the T400.

Can I swap the printhead from 203dpi to 300 dpi?

No. The printheads are not interchangeable. In general, the T400 Thermal Printhead is expected to last the life of the printer. It is not user replaceable.

Where can I download the printer manuals?

There T400 Manuals are available on the Printronix Auto ID website in the Support section.

What is the warranty on the T400 printer?

The T400 comes standard with a 1-Year Return to Depot warranty. Extended warranty and service packages are available. Please contact your Printronix Auto ID Territory Account Manager for more information.

Will WiFi be available globally?

WiFi will initially be available in the US when first released. Please contact your Printronix Auto ID Territory Account Manager for more information.

What is the advantage of the T400 with WiFi?\

The WiFi option dramatically improves versatility by bringing the T400 directly to the “point-of-need” by eliminating the limitations of hardwire connections.

Can I run both Ethernet and WiFi?

The WiFi printer can be configured for either Ethernet or WiFi operation, but not simultaneously. If an Ethernet cable is plugged in and connected with a host system, the Ethernet interface will be active. In all other cases, the WiFi is active.

How do I access the real-time clock?

The WiFi option includes a real-time clock to support time-restricted certificates. In addition, it can also be used for printing time stamps on date coded labels.

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