On March 21, 2020, California Governor Gavin Newsom signed a lease to create a surge hospital in the former St. Vincent Medical Center in Los Angeles. In an effort to relieve pressure on overflowing local hospitals, the surge hospital will be a transfer-only facility, accepting patients who test positive for COVID-19 from other regional public and private hospitals. Governor Newsom wanted the hospital to be functional as soon as possible. To facilitate its launch and operation, a partnership was established between the State of California, Los Angeles County and Dignity Health and Kaiser Permanente, two of the State’s largest nonprofit healthcare organizations.

Problem

To make a hospital operational in just three short weeks would require a tremendous effort by an experienced team of people who understand what it takes to make a hospital function, from beds and large medical devices to technology that tracks patients from admitting to discharge. Advanced Healthcare Solutions was chosen to provide IT expertise because of their experience and specialization in this field. The company was tasked with the purchasing, selection, installation and implementation of critical technology throughout the facility including barcode printers.

Solution

The team at Advanced Healthcare Solutions led by Derek Lopez and Diego Nuño recognized that in order to meet the tight deadline, they would need to bring in proven and reliable technology. Based on past experience, Lopez and Nuño knew Printronix Auto ID barcode printers were the right solution because of their easy installation, reliable performance and, most importantly, the outstanding post-sales support provided. Working within a very short timeframe would require everyone pulling together to get the job done.

“We were honored to be part of this project,” said Darren Kerr, National Accounts Manager, Western U.S. territory. “Working with the team at Advanced Healthcare Solutions was amazing. They put together a comprehensive plan that included not just Printronix Auto ID printers but also products from five other vendors. They worked tirelessly to orchestrate a rollout in a few weeks that would normally take months.”

Advanced Healthcare Solutions chose the Cerner certified T400 desktop printer to issue infant and adult wristbands upon admission. The compact printer has a reputation for reliable performance, an important attribute when working in a fast-paced hospital environment.

They also chose the Cerner certified T6000e industrial printer to print laboratory labels for specimen vials, blood bags, and more. The printer was installed with a cutter and tray for quick and easy label access for lab personnel. Designed for productivity, the T6000e is an enterprise-level printer with the ability to print up to 10,000 labels a day at high print speeds. The T6000e is capable of printing and encoding on both standard labels and on-metal tags if the need arises.

Result

On April 13, 2020, just three weeks after the announcement by Governor Newsom, the Los Angeles Surge Hospital (LASH) was opened and accepting patients.

“TSC Printronix Auto ID went the extra mile to make sure that LASH had everything it needed to start admitting patients,” said Diego Nuño, Network Engineer, Advanced Healthcare Solutions LLC. “From build quality, to ease of configuration, the installation process was immaculate. Their effort and commitment to providing the end-user with an outstanding experience is impressive to say the least. The difference their products will make in the fight with COVID-19 will be one to remember.”

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